This flooring store in Seguin City has both excellent and mediocre experiences. The business is a small operation, according to their statement, and it may contribute to the inconsistent quality of service and products. The store has a wide range of flooring options, which is great for customers. However, it seems that the business prioritizes making a sale over customer satisfaction. There have been multiple complaints about unresolved issues with the quality of work and poor customer service. On the other hand, some customers have reported positive experiences with the store's selection and staff. The prices seem to be reasonable, but some customers have complained about being ripped off. The store's commitment to innovation is average, as there are no notable unique features or services.