This car service has received mixed reviews from customers. While some customers have reported positive experiences, such as receiving excellent customer service and having their issues resolved quickly, others have had negative experiences, including being overcharged, being sold unnecessary repairs, and having their vehicles broken down after being repaired. Some customers have also reported that the service is unreliable, with vehicles not being available for pickup as promised.The business has a relatively high overall score, but it's due to the overwhelmingly positive reviews from a few customers. The quality of the service seems to be average, with some customers reporting that the work was not done correctly. The pricing is a mixed bag, with some customers feeling that they were overcharged and others feeling that the prices were reasonable. The innovativeness of the business is also average, with some customers feeling that the service was not very innovative or modern.One major issue that customers have reported is that the business seems to be dishonest and untrustworthy. Some customers have reported being lied to or having their vehicles sold unnecessary repairs. This has led to a loss of trust in the business and has resulted in many customers giving the business low ratings.Another issue is that the business seems to be unprofessional and lacks a clear system for handling customer complaints. Some customers have reported that their issues were not taken seriously and that they were not given a clear explanation for what went wrong.Overall, while this car service has some positive qualities, it also has many negative qualities that have led to a low overall rating. Customers should be aware of these issues before choosing to use this business.