The location is a local chain hardwoods supplier with a wide range of domestic and imported lumber, moldings, hardware, and cabinetry. The staff is generally helpful and knowledgeable, with many customers praising their expertise and friendly service. The selection of wood and products is extensive, and the prices are competitive. However, some customers have experienced issues with customer service, including being ignored or treated rudely by staff. The location is wheelchair accessible, and there is a free parking lot available. Payments can be made with debit cards and credit cards. The working hours are standard, with no evening or weekend hours. The ratings of customers suggest that some customers were a little let down when they came in as walk-in customers and felt unwelcome. Some customers felt like they were not helped or ignored while waiting for help, which made them feel frustrated.