The business has a stable and consistent reputation, with a slightly above-average rating from third-party sources. The majority of clients praise the staff for being courteous, helpful, and friendly. Many appreciate the convenience of the location being open on weekends, including Saturdays. Some clients report making good money from recycling scrap metal, and the prices are considered fair by most. However, there are a few complaints about being ripped off or not being paid the correct amount for their scrap metal. In one instance, an employee was accused of hitting a customer's car with a tractor while not paying attention, but this appears to be an isolated incident.One notable issue that has been reported multiple times is the problem with the scales being off, which leads to incorrect payments for the clients. This issue needs to be addressed to maintain the high level of customer satisfaction.Despite some minor complaints, the overall experience seems to be positive, with many clients returning to the business and recommending it to others.