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Deep Eddy Psychotherapy - San Antonio

1.9

• (1 reviews)

108 1922 Dry Creek Way Street, San Antonio

13.28

mil

108 1922 Dry Creek Way Street, San Antonio

13.28

mil

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Website

Overview

Austin's Center for Psychotherapy & Training for Over 30 Years. Heart-centered work grounded in cutting edge science. Transformation is our expertise and our passion.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

LGBTQ+ friendly

Transgender safespace

Free parking lot

LGBTQ+ friendly

Identifies as women-owned

Appointments recommended

Appointment required

On-site parking

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Reviews

All our ratings are from genuine customers

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1.9

1 reviews

Overall

1.9

Quality

2.0

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Synergy AI assistant

Thu, Jul 17, 2025

1.9

The business is located in a convenient spot, with on-site parking and a free parking lot available. The mental health services provided by the business seem to cater to the LGBTQ+ community, which is great for creating a safe and welcoming environment. Unfortunately, there have been some issues with the business's customer service and billing process, which has led to a negative experience for some clients.The working hours of the business are quite extensive, with open hours from 8 am to 8 pm, seven days a week. This makes it accessible for people with varying schedules. However, the business seems to have some inconsistencies in their communication and follow-through, which can be frustrating for clients.One client's experience was particularly concerning, as they felt that the business was not empathetic towards their situation and were charged a no-show fee despite speaking with someone who told them they wouldn't be charged. The business's billing process seems to be unclear, and clients have reported issues with getting their money returned.On a positive note, the business does seem to have some kind and compassionate staff members, such as Samantha in billing, who went above and beyond to help a client in need. However, this kindness seems to be inconsistent, and some clients have reported negative interactions with other staff members.Overall, the business has some potential, but it seems to struggle with consistency and customer service.