San Antonio
Diabetes and Metabolism Specialists
12.50
12.50
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
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This medical center has a decent reputation, but several issues need to be addressed. While the doctors and some staff members are knowledgeable and caring, the office management is often inefficient and unresponsive. Many patients have reported difficulty getting appointments, lengthy wait times, and being put on hold for extended periods when trying to reach the office by phone. Additionally, there have been complaints about rude or unprofessional front desk staff, as well as issues with billing and communication. Despite some positive reviews, the overall experience at this medical center is marred by significant problems with organization and customer service. Some patients have reported switching to other doctors or practices due to these issues. To improve, the medical center should prioritize streamlining its scheduling and communication processes, providing better training to its staff, and addressing billing and administrative issues. With some effort, this medical center could provide a more positive experience for its patients.
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Categories
Medical Service
Endocrinology
Medical office
Endocrinologist
Medical Centers
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