The business has a well-established reputation with an average rating of 4.5 out of 5 stars. Customers praise the quality of work, professionalism, and value for money. The company's dedication to customer satisfaction is evident in the high ratings for responsiveness, punctuality, and quality. The owners and staff are knowledgeable, friendly, and take the time to explain the work and provide solutions. Despite some occasional delays, the company's commitment to quality and customer satisfaction is evident in the overwhelmingly positive reviews. One minor issue is the occasional lack of communication or missed appointments, but this seems to be an isolated incident. Overall, Dietrich Electrical Services is a reputable and trustworthy company that provides excellent electrical work and customer service.