This Dillard's store has a good reputation, with a rating of 4.4 out of 5 stars based on customer reviews. Customers praise the store's quality of products, with a rating of 4.2 out of 5 stars. The pricing is also considered reasonable, with a rating of 4.5 out of 5 stars. However, some customers mention that the store can be expensive, especially for certain brands or designer items.The store's innovativeness is also notable, with a rating of 4.5 out of 5 stars. Customers appreciate the store's ability to stay on top of the latest trends and offer a wide range of products.Some customers have had negative experiences with the store's customer service, citing instances of rude or unhelpful staff. However, many customers have also had positive experiences with the store's staff, praising their helpfulness and knowledge.One issue that some customers have mentioned is the store's policy on returns and exchanges. Some customers have reported difficulty returning or exchanging items, especially if they are past the store's return window.Overall, Dillard's store at North Star Mall is a good option for customers looking for a wide range of products and good customer service. However, customers should be aware of the store's pricing and return policies before making a purchase.