The experience at this Dillard's location is overall very good. The quality of products and services is consistent with the expectations from a department store chain like Dillard's. The prices may be a bit higher than what some customers would prefer, but they are in line with the brand's reputation for quality and style. The store is innovating by offering a wide range of products and services, including a strong online presence and various promotions and events.The customer service is a highlight of the store, with many customers praising the friendly and helpful staff. The sales associates are knowledgeable about the products and are happy to assist customers in finding what they need. The store is also clean and well-maintained, which is a positive aspect of the shopping experience.One potential issue that some customers have mentioned is the difficulty in finding sales staff in certain areas of the store. This can make it challenging for customers to get the help they need, but it is not a consistent problem.Overall, this Dillard's location is a good option for customers looking for a wide range of products and services in a clean and well-maintained store with friendly and helpful staff.