This store has a good reputation among customers, with a rating of 4.2 out of 5. The staff is friendly and gives you time to browse on your own. However, there was one instance of extremely poor customer satisfaction, where a customer was told that a pair of shoes they ordered was not returnable, despite being tried on only once and having a missing piece of fabric. The quality of products is average, as some customers received items that did not match their order. The prices are generally high, but some customers feel they are worth it for the luxury brand. Unfortunately, there is no information available about the store's innovativeness. One issue that needs to be addressed is the inconsistent quality of products and the return policy, which can be confusing and unfair to customers.Note: The innovativeness score is left empty as there is no information available about the store's innovative products or services.