Direct Auto Insurance

4.5

• (1 reviews)

2514 West Ave Avenue, San Antonio

4.47

mil

2514 West Ave Avenue, San Antonio

4.47

mil

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Overview

Browse all Direct Auto Insurance locations.

Features

Onsite services

Wheelchair accessible parking lot

Wheelchair accessible entrance

Online appointments

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Reviews

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4.5

1 reviews

Overall

4.5

Quality

4.3

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

The Direct Auto Insurance office on West Ave Avenue in San Antonio City has been consistently praised by customers for its excellent customer service. Many reviewers have mentioned that the agents, particularly Edna and Monica, are knowledgeable, helpful, and go above and beyond to explain the insurance process. They have also been commended for their professionalism and caring attitude. The office is easily accessible by car, with a wheelchair-accessible parking lot and entrance.One issue to note is that there have been instances where customers have been unable to find anyone at the office or have experienced difficulties with customer service. This may be an area for improvement.The office offers a range of insurance services, including car, home, and life insurance. They also provide online appointments and onsite services, making it convenient for customers to access their services. The working hours are consistent, with the office open from 9 am to 6 pm, Monday to Friday, and 10 am to 4 pm on Saturdays.Overall, the Direct Auto Insurance office on West Ave Avenue seems to be a reliable and trustworthy option for customers seeking insurance services. However, it's essential to ensure that the office is fully staffed during business hours to provide excellent customer service.