Discount RV Mobile and Service Center

4.1

• (1 reviews)

9346 TX-106 Loop Street, San Antonio

11.92

mil

9346 TX-106 Loop Street, San Antonio

11.92

mil

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4.1

1 reviews

Quality

3.5

Overall

4.1

Innovativeness

4.5

Pricing

4.9

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

The overall experience at Discount RV Mobile Repair is satisfactory, but with some room for improvement. While the pricing is reasonable, the quality of work is somewhat inconsistent, and there have been issues with communication and follow-through.Many customers have reported receiving excellent service from Kenny and Brandon, with prompt responses, efficient repairs, and fair prices. They have also praised the company's honesty and willingness to go above and beyond to ensure customer satisfaction.However, some customers have had negative experiences, citing poor communication, missed appointments, and incomplete or subpar work. One customer even reported being charged $100 for a service call that was not necessary.Despite these issues, the company has a strong reputation for being knowledgeable and professional. They have a wide range of services, including AC repairs, furnace maintenance, and roof coating. Many customers have reported being impressed by their expertise and willingness to educate customers on their repairs.One major issue that has been raised is the company's communication style. Some customers have reported difficulty getting in touch with the company, with multiple attempts at calling and texting going unanswered. This has led to frustration and disappointment for some customers.To improve, the company could focus on developing a more effective communication system, including clear and timely responses to customer inquiries and updates on repair status. They could also work on streamlining their repair process to reduce wait times and ensure that all work is completed to a high standard.Overall, while Discount RV Mobile Repair has its strengths and weaknesses, it is a reputable company with a strong reputation in the RV repair industry. With some improvements in communication and quality control, they have the potential to become an even more reliable and trustworthy choice for customers.