San Antonio
Discount Tire
11.22
11.22
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
Onsite services
Checks
Gender-neutral restroom
Appointments recommended
Curbside pickup
In-store pickup
In-store shopping
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Quality
Overall
Pricing
Innovativeness
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The location under review is a Discount Tire store, which is part of a well-known tire sales and service chain. Based on the provided information and client feedback, the overall experience is quite positive. The staff is friendly and helpful, with many reviewers praising their professionalism and knowledge. The store offers a wide range of services, including tire sales, service, and installation, as well as wheel repairs and balancing.One of the standout features of this location is its ability to accommodate customers with disabilities, with wheelchair-accessible restrooms, parking, and entrance. The store also offers convenient payment options, including NFC mobile payments, debit cards, credit cards, and checks.The majority of reviewers praised the store's customer service, with many mentioning that the staff went above and beyond to ensure their satisfaction. Some reviewers noted that the store's services were quick and efficient, with one reviewer completing a tire rotation and repair in under 30 minutes.However, there were a few negative reviews that highlighted some issues with the store's service. One reviewer reported a long wait time of three hours to have a single tire changed, while another reviewer experienced a miscommunication with the staff, which led to a slight delay in their service.Overall, the store appears to have a strong commitment to customer satisfaction, with a focus on providing high-quality services and a welcoming environment for customers. However, there may be some room for improvement in terms of managing wait times and ensuring that all customers receive accurate information about their services.The issue that stands out from the review is the long wait time experienced by some customers, which may indicate a need for the store to improve its efficiency and communication with customers.As a result, I would recommend this location to customers who are looking for a reliable and friendly tire sales and service experience. However, I would also suggest that customers call ahead to confirm availability and wait times to avoid any potential delays.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Automotive & Boat Service
Car Parts
Tire Sales
Tire Service
Auto parts store
Tire shop
Wheel store
Tire repair shop
Used tire shop
Contact business
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