San Antonio
Discount Tire
8.05
8.05
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
Onsite services
Checks
Gender-neutral restroom
Curbside pickup
In-store pickup
In-store shopping
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Overall
Innovativeness
Quality
Pricing
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This Discount Tire location provides a solid overall experience. Quality of work is generally good, with many customers praising the quick and efficient service. Pricing is competitive, with some customers mentioning that they were able to save money by buying tires from Discount Tire instead of the dealership. However, some customers have mentioned that the sales staff can be pushy and try to upsell them on products they don't need.One notable issue is the inconsistent customer service. While many customers have had positive experiences with friendly and helpful staff, others have reported being treated poorly by some employees. In one case, a customer was ignored for 10 minutes while waiting for service, and another customer was told they couldn't have their tire problem fixed because the staff didn't want to work late.Despite these issues, the location has its strengths. Many customers have praised the convenient location and the variety of services offered, including free tire pressure checks and air fills. The store is also wheelchair accessible and has a gender-neutral restroom. Overall, this location is a good option for customers looking for quick and affordable tire services, but may not be the best choice for those seeking exceptional customer service.Some customers have also mentioned that the staff is knowledgeable and helpful, with one customer praising the staff for explaining the options and benefits of different tire brands. Another customer appreciated the staff's patience and willingness to work with them to find a solution to their tire problem.In terms of innovation, the location seems to be keeping up with the times. They offer NFC mobile payments and have a modern, well-maintained facility. However, some customers have mentioned that the store could benefit from more modern technology, such as online appointment scheduling and automated appointment reminders.Overall, this Discount Tire location is a solid choice for customers in the area. While it may not excel in every area, it provides a good balance of quality, pricing, and convenience.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Parts
Tire Sales
Tire Service
Auto parts store
Tire shop
Wheel store
Tire repair shop
Used tire shop
Contact business
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