San Antonio
Discount Tire
11.09
11.09
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
Onsite services
Checks
Gender-neutral restroom
Appointments recommended
Curbside pickup
In-store pickup
In-store shopping
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
This Discount Tire location has received overwhelmingly positive reviews from customers. The staff is described as friendly, professional, and helpful, with many reviewers praising the excellent customer service they received. The store's efficiency and speed in getting customers in and out are also notable, with many reviewers mentioning that they were able to get their tires replaced or repaired quickly.However, there are a few issues that have been raised by some reviewers. Some have mentioned that the store can be busy and that the wait time can be long, although many reviewers have noted that the staff does a good job of managing the wait and keeping customers informed. One reviewer mentioned that the store's online appointment system was not always reliable, leading to long wait times.Overall, the store seems to be doing a good job of providing excellent customer service and efficient service, but there are some areas for improvement in terms of managing wait times and streamlining the appointment process.Some reviewers have also mentioned that the store's prices are competitive, and that they were able to get good deals on tires and other services. The store's selection of tires and other products is also praised by many reviewers, who appreciate the variety of options available.In terms of innovativeness, the store seems to be doing a good job of staying up-to-date with the latest technology and services. Many reviewers have praised the store's use of mobile apps and online platforms to make it easy to schedule appointments and track the status of their service.One issue that was raised by a reviewer is the fact that the store did not properly replace a tire and instead damaged the rim. However, the store's customer service team responded promptly and offered to make things right.Another issue that was raised by a reviewer is that the store's staff was pushy and aggressive in trying to sell them additional services. However, this was an isolated incident and most reviewers have praised the store's staff for being friendly and helpful.Overall, this Discount Tire location seems to be doing a good job of providing excellent customer service and efficient service, but there are some areas for improvement in terms of managing wait times and streamlining the appointment process.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Parts
Tire Sales
Tire Service
Auto parts store
Tire shop
Wheel store
Tire repair shop
Used tire shop
Contact business
1