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Discount Tire

4.3

• (1 reviews)

1312 I-35 Street, New Braunfels

30.86

mil

1312 I-35 Street, New Braunfels

30.86

mil

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Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Onsite services

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Gender-neutral restroom

Appointments recommended

Curbside pickup

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4.3

1 reviews

Overall

4.3

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

This Discount Tire location in New Braunfels has received a generally positive review from customers. While some issues have been reported, the majority of customers have had a good experience with the store's staff and service.Some common praise includes the friendly and helpful staff, particularly Mason and Michael, who have been described as professional and knowledgeable. Customers have also appreciated the store's honesty and transparency in recommending services and prices.However, some customers have reported issues with wait times, with some people waiting over two hours for service. Additionally, there have been a few instances of poor customer service, including one customer who felt disrespected by a salesperson.The store's pricing has been generally well-received, with customers praising the competitive prices and fair deals. However, some customers have reported issues with the store's warranty and maintenance services.In terms of innovativeness, the store has been praised for its modern and clean facility, as well as its use of technology to provide customers with quick and efficient service.One major issue that has been reported is the lack of consistency in the store's services, with some customers experiencing long wait times and poor customer service, while others have had a smooth and efficient experience.Overall, this Discount Tire location has the potential to be a great resource for customers, but it needs to work on providing more consistent and reliable service to live up to its reputation.