The location has a generally positive reputation, with a rating of 4.3 stars from third-party reviews. The store is well-located on SW Loop 410 Street in San Antonio, and customers praise the friendly and knowledgeable staff. Many reviewers have had excellent experiences with the store, including quick and efficient service, helpful and patient staff, and fair prices. However, some customers have reported issues with communication, such as not being informed about the status of their vehicle while it was being serviced. In one case, a customer was told that their vehicle was not started, but it was later discovered that the issue was with the battery wires. The store has also been accused of trying to sell customers new tires when they only need maintenance or repairs. Some customers have praised the store's amenities, such as the clean restrooms and wheelchair-accessible facilities. Others have noted that the store offers a wide range of services, including same-day delivery and onsite services. However, some customers have reported long wait times, particularly on weekends.The store's working hours are Monday to Thursday from 8am to 6pm, and Friday from 8am to 12pm and 3pm to 6pm. It is closed on Sundays. Customers can make appointments online or by phone, and the store also offers curbside pickup and in-store shopping.Overall, while some customers have reported issues with the store, many others have had positive experiences and praise the friendly and knowledgeable staff. The store's amenities and services are also a major plus, making it a convenient and hassle-free destination for car maintenance and repairs.