San Antonio
Discovery Roofing & Sheet Metal
5.24
5.24
Features
Wheelchair accessible parking lot
Onsite services
Identifies as Latino-owned
Appointment required
Identifies as Latino-owned
Online estimates
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Overall
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Discovery Roofing & Sheet Metal is a reputable company with an impressive track record of customer satisfaction. With a rating of 4.9 out of 5 stars, it's clear that they have established a strong reputation in the industry. The company's commitment to quality workmanship, professionalism, and customer service is evident in the numerous reviews and testimonials from satisfied customers.From the reviews, it's clear that Jerry Sanchez, the owner, is a key factor in the company's success. He is described as professional, knowledgeable, and willing to go the extra mile to ensure customer satisfaction. Many reviewers have praised his attention to detail, his ability to explain complex concepts in a clear and concise manner, and his willingness to work with customers to find solutions to their roofing needs.The company's pricing is also a major strength, with many reviewers noting that they were able to get a high-quality roof at a lower cost than other companies. This is likely due to the company's commitment to using high-quality materials and their efficient installation process.However, one potential issue that was mentioned in a review is the company's response to warranty claims. One reviewer mentioned that they had to call the company multiple times before getting a response, and that the company's warranty process was not clearly explained. However, this appears to be an isolated incident, and the company has taken steps to address this issue.Overall, Discovery Roofing & Sheet Metal is a reliable and trustworthy company that is committed to providing high-quality roofing services to its customers. With its strong reputation, competitive pricing, and commitment to customer satisfaction, it's clear that this company is a great choice for anyone in need of roofing services.The only potential issue that I could find was mentioned in a review from 2017, where a customer left a 1-star review after experiencing issues with a repair that was done a year prior. However, the company responded to this review and provided a detailed explanation of the situation, which suggests that they took the issue seriously and were willing to work with the customer to resolve the problem.It's worth noting that this review was from 2017, and the company has since taken steps to improve their warranty process and customer service. Many of the more recent reviews (from 2020 and 2021) mention that the company has improved their warranty process and customer service, and that they are now more responsive to customer needs.Overall, Discovery Roofing & Sheet Metal is a company that is committed to providing high-quality roofing services to its customers, and it's clear that they have established a strong reputation in the industry. With its competitive pricing, commitment to customer satisfaction, and strong reputation, this company is a great choice for anyone in need of roofing services.
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Hours
Closed
Sunday
Monday
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Thursday
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Categories
Construction & Development
Roof Repair
Sheet metal contractor
Rolled metal products supplier
Construction & Modeling
Roofing contractor
Building Materials
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