San Antonio
Dogtopia of San Antonio - Alamo Ranch
14.51
14.51
Overview
Dogtopia is the leading provider of dog daycare in North America. We provide award-winning dog daycare, overnight, weekend and holiday boarding, and spa services.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
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Overall
Quality
Pricing
Innovativeness
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The business location is a pet day care facility with a clean and well-maintained environment. The staff is friendly and welcoming, with a focus on providing a safe and happy experience for the dogs. Many customers have reported that their dogs are exhausted but happy after a day at the facility, indicating a high level of activity and playtime. The staff is also attentive and caring, with some customers noting that they receive updates on their dog's activities throughout the day. The facility offers a range of services, including daycare, boarding, and grooming, and is open at convenient hours. Some customers have reported that the facility is a bit pricey, but many feel that it is worth the cost for the high level of care and attention provided.However, some customers have reported issues with communication and customer service, particularly when it comes to booking appointments and resolving billing issues. One customer reported that they were not told that the meet-and-greet was an audition to see how their dog interacts with other dogs, which was a surprise and threw off their vacation plans. Another customer reported that they were overcharged and had to deal with a rude manager when trying to resolve the issue.Overall, the facility seems to provide a high level of care and attention for the dogs, but there are some issues with communication and customer service that need to be addressed.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Pets Service
Pet Day Cares
Dog day care center
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