The business has an average rating of 4.3 out of 5. The overall experience is good, but there are some inconsistencies in the quality of service provided. Some clients have reported issues with their nails, such as uneven polish and chipping, while others have had excellent experiences with their technicians. The pricing is generally considered reasonable, with some clients feeling that they get good value for the services they receive. However, some clients have reported being charged extra for services they didn't receive. The business seems to be innovating in terms of its services and products, offering a wide range of options for clients.Overall, the business has a good reputation, but there are some areas for improvement, particularly in terms of consistency and customer service. The business has a strong online presence, with many clients praising the friendly and welcoming atmosphere of the salon. However, some clients have reported being disappointed with the level of service they received, particularly with regards to communication and attention to detail.Some of the positive aspects of the business include the friendly and knowledgeable staff, the wide range of services and products offered, and the clean and relaxing atmosphere of the salon. However, some clients have reported issues with the quality of service, including uneven polish and chipping, and some clients have felt that the business has become more commercialized over time.One major issue that has been reported by some clients is the inconsistent quality of service provided by the technicians. Some clients have reported being disappointed with the level of attention to detail and the overall quality of their nails. However, other clients have reported having excellent experiences with their technicians and have praised the business for its commitment to providing good customer service.Overall, the business has a good reputation, but there are some areas for improvement, particularly in terms of consistency and customer service. With a bit more attention to detail and a focus on providing good customer service, the business could potentially become even more successful.