This business is a well-established and reputable jewelry store in New York City. The store has a wide range of high-quality products, including luxury watches and custom-made jewelry. The owners, Matt and the team, are highly knowledgeable and professional, providing excellent customer service and going above and beyond to meet the needs of their clients. One notable issue is that the store has received some negative reviews in the past, with one customer claiming that they failed to deliver a product and neglected to respond to emails and phone calls. However, the store has since addressed this issue and responded to the customer's concerns. Overall, the store has a strong reputation and is highly recommended by its customers. The store's working hours are Monday to Friday from 10:00 AM to 5:30 PM, with no Saturday or Sunday hours. The store accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, and offers delivery services.