This pediatric office has its strengths and weaknesses. The quality of care provided by the doctors, particularly Dr. Donnel, is one of the office's best assets. The doctors take their time with patients, explaining everything in detail and making sure all questions are answered. They are also very knowledgeable and have a good bedside manner. However, the long wait times are a major issue. Many patients have complained about having to wait for hours to be seen, which can be frustrating and time-consuming.The office has a clean and welcoming environment, and the staff is generally kind and friendly. However, there have been some issues with staff turnover, which can make it difficult for patients to get used to new faces. The office is also wheelchair accessible, which is a plus.One of the major concerns with this office is the long wait times. Patients have reported waiting for hours to be seen, and some have even complained about being sent to a different doctor without warning. This can be unsettling and make patients feel like their time is not valued.Despite the issues, the office has its loyal patients. Many parents have been coming to this office for years and swear by the quality of care provided by Dr. Donnel and his staff. They appreciate the time the doctors take to explain things and the attention to detail they show.Overall, this pediatric office has its strengths and weaknesses. While the long wait times are a major issue, the quality of care provided by the doctors is top-notch. If you're willing to wait, this office may be a good choice for you. However, if you're looking for a more efficient and timely experience, you may want to consider other options.The office's planning and amenities are well-suited for families with young children. The restroom is wheelchair accessible, and the parking lot and entrance are also easily accessible. The office is generally clean and welcoming, and the staff is friendly and helpful.The office's co-brands with Dr. Donnel Jr. James, MD, suggests a high level of expertise and professionalism. Dr. Donnel has a reputation for being a caring and knowledgeable doctor, and his staff seems to share his commitment to patient care.One issue that stands out is the lack of transparency when it comes to staff changes. Some patients have reported being switched to a different doctor without warning, which can be unsettling. This lack of transparency can make patients feel like their care is not being prioritized.