San Antonio
DoubleTree by Hilton Hotel San Antonio Downtown
0.58
0.58
Overview
Sophisticated rooms & suites, plus an outdoor pool, all-day restaurant & free downtown shuttle.
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The hotel's location is convenient for those who want to explore the city, as it's within walking distance to several attractions. However, some guests have mentioned that the hotel's age is showing, with outdated rooms and amenities. The hotel's quality is average, with some rooms being clean and well-maintained, while others have had issues with maintenance and cleanliness. The pricing is relatively high, especially considering the lack of free amenities such as breakfast and parking. Some guests have mentioned that the parking fees are outrageous, with prices reaching up to $30 per night. Despite the issues, the hotel's staff has been praised for their friendly and helpful nature. Some guests have mentioned that the hotel's location is not ideal, with some areas of the city being considered sketchy. Overall, the hotel is an average choice for those looking for a convenient location and decent amenities, but may not be the best option for those looking for a high-end experience. One issue that stands out is the lack of transparency regarding parking fees, which has left some guests feeling ripped off. The hotel's policy of charging extra for parking, as well as the lack of clear communication about this policy, has led to some guests feeling frustrated and disappointed. This issue needs to be addressed in order to improve the overall guest experience.
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