The Dr. Beemer South Austin location has received overwhelmingly positive reviews from customers, with many praising the shop's exceptional customer service, professionalism, and expertise in repairing European vehicles. The staff, particularly Dane, have been commended for their honesty, kindness, and willingness to go above and beyond to ensure customer satisfaction.The shop's willingness to accommodate customers' schedules and provide timely updates throughout the repair process has been highlighted as a major strength. Many reviewers have also praised the shop's competitive pricing, with some customers saving thousands of dollars compared to dealership quotes.The shop's expertise in European vehicles, particularly BMWs, has been consistently praised, with many reviewers expressing their trust and confidence in the shop's ability to diagnose and repair complex issues. The shop's use of high-quality parts and attention to detail has also been highlighted as a major advantage.However, one reviewer did express disappointment with the shop's diagnostic fee, which they felt was not clearly communicated prior to the service. Additionally, another reviewer had a negative experience with the shop's towing policy, with their car being towed to a salvage yard instead of the shop.Overall, the Dr. Beemer South Austin location appears to be a reputable and trustworthy shop that prioritizes customer satisfaction and provides high-quality service at competitive prices.