San Antonio
Dr. David K. Scales, MD
9.45
9.45
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
Photos & videos
Submit a review
Quality
Pricing
Innovativeness
Overall
Submit a review
This business location has its pros and cons. The quality of care provided by Dr. David K. Scales, MD, and his staff is decent, but it seems that some patients have had unpleasant experiences with the front desk receptionists. There have been reports of rude and unprofessional behavior from the receptionists, which is unacceptable. On the other hand, some patients have praised Dr. Scales' expertise and the staff's kindness.The waiting room is generally overcrowded, and patients have reported waiting for over an hour or more to see the doctor. This is a significant issue that needs to be addressed. Additionally, there have been complaints about the billing process, with some patients receiving incorrect bills or being charged for services they did not receive.However, it's worth noting that Dr. Scales has a good reputation among some patients, and his staff is friendly and helpful. He is knowledgeable and efficient in his practice, and some patients have praised his bedside manner.The business's location is wheelchair accessible, which is a plus. The working hours are standard, and the phone number is easily accessible.Overall, this business location has some room for improvement, particularly in terms of customer service and wait times. However, it's also clear that Dr. Scales and his staff are dedicated professionals who provide good care to their patients.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Ophthalmologist
Ophthalmology
Contact business
1