This medical center, located at Building 1200, Brooklyn Ave Avenue, Suite 170, San Antonio City, has received a significant number of reviews from patients. The overall experience seems to be somewhat satisfactory, with patients appreciating the doctor's bedside manner and the friendly staff. Many reviewers have praised Dr. Joseph A. Marotta, MD, for being attentive, knowledgeable, and compassionate. They have also appreciated the thoroughness of his examinations and the time he takes to explain everything to his patients.However, there are some concerns about the office's organization and communication. Several patients have reported difficulty in getting appointments, with some being told to wait for two months or more. Others have complained about the phone not being answered, with messages left and never returned. Some patients have also experienced issues with billing and insurance, with invoices not matching their EOB.One issue that stands out is the inconsistent quality of care. While some patients have had positive experiences, others have reported feeling neglected or unattended to. Some have even been told that their doctor was no longer available to see them, despite having appointments scheduled. This has led to frustration and disappointment among some patients.In terms of innovativeness, it seems that this medical center is not particularly pioneering in its approach to healthcare. While some reviewers have praised the use of modern technology, such as patient portals, others have complained about the lack of innovation in terms of treatment options and medical care.Overall, this medical center seems to be a mixed bag, with some patients having positive experiences and others having negative ones. While Dr. Marotta himself seems to be a competent and caring doctor, the office's organization and communication could be improved. Patients should be aware of the potential for inconsistent quality of care and be prepared to advocate for themselves in order to get the best possible care.