This rheumatology practice has received overwhelmingly positive reviews from patients, with a 4.9 rating on average and a staggering 293 out of 308 reviews being 5-star ratings. Patients praise the doctor, Dr. Kevin J. Kempf, for his exceptional bedside manner, patience, and thorough explanations of their conditions. Many patients appreciate the friendly and professional staff, efficient office operations, and the availability of on-site lab testing. The practice's use of a patient portal for communication and its accommodating staff are also commended. However, there is one patient who had a negative experience due to what they perceived as poor communication and customer service, but this seems to be an isolated incident. Despite this, the majority of patients are extremely satisfied with their experience at this practice. The office's accessibility features, such as wheelchair-accessible restrooms, parking, and entrance, are also appreciated. Overall, this practice appears to provide high-quality care and a positive patient experience. The one issue is that one patient reported feeling frustrated with the communication and customer service provided by the office staff.