San Antonio
Dr. Ramon M. Garza, MD
13.37
13.37
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Pricing
Overall
Innovativeness
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This business location has average scores in overall quality and innovativeness, while having below-average pricing. The main issue with this location is the long wait times, which are reported by multiple patients. Many reviews mention that they have to wait for over an hour or even two hours to see the doctor, despite having an appointment. This is a significant drawback for a medical facility, where timely care is crucial. The staff is also sometimes described as unprofessional or rude, which adds to the negative experience. While some patients praise Dr. Garza's expertise and bedside manner, the overall experience is marred by the logistical issues. The business has a co-brand with Dr. Ramon M. Garza, MD, who is highly rated by some patients. However, his staff's performance seems to be inconsistent, with some patients experiencing excellent service while others face significant delays or rudeness. The facility's wheelchair accessibility is a plus, but it's not enough to compensate for the long wait times and staff issues.It's worth noting that the business has been around for a while, and some patients have been loyal customers for years. However, the current state of the business seems to be struggling with efficiency and customer satisfaction. If the business can address these issues, it may be able to improve its overall score and provide a better experience for its patients.
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Hours
Closed
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Monday
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Saturday
Categories
Medical Service
Endocrinology
Endocrinologist
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