The location is a dedicated facility for oncology care, with a specific focus on addressing the needs of cancer patients. The building is easily accessible, with wheelchair-friendly parking, entrance, and restroom facilities. This makes it a welcoming environment for patients with mobility issues.However, the customer service seems to be a point of concern. There have been reports of poor phone handling skills, with staff interrupting and not being helpful. This has led to a negative experience for some patients.The working hours are standard, with a consistent schedule from Monday to Friday. It's essential to book appointments in advance, as walk-in services are not available.The facility is associated with Dr. Zulfi Jaffar, a respected oncologist who emphasizes the importance of weight loss for cancer patients. This approach has helped some patients achieve significant weight loss and better health outcomes.A single negative review highlights the subpar customer service, which is a significant issue that needs attention. Despite this, the facility's pricing is considered reasonable, and the overall quality of care is satisfactory.The innovativeness of the facility is commendable, with a focus on providing comprehensive cancer care. However, more effort is needed to improve the patient experience, particularly in terms of customer service.