It appears that this business location has received mostly negative reviews. Many customers have reported issues with pest control, particularly cockroaches, and some have even mentioned mold and water damage. The communication with staff seems to be a problem, with several customers reporting difficulty in getting in touch with them, especially for urgent issues. However, one customer had a positive experience and mentioned that the staff was helpful and professional. The location is in a part of town that may not be considered safe, and some customers have mentioned feeling uncomfortable with the proximity to the leasing office. Overall, it seems that this location may not be a good choice for customers looking for a comfortable and reliable place to stay. It's worth noting that there are many issues with staff responsiveness and communication.