San Antonio
Ear Nose & Throat Clinic
13.21
13.21
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
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The business is a hospital located on Rogers Road in San Antonio City. The hospital has a 3.0-star rating on average, based on 23 reviews from patients. Some patients have reported issues with wait times, with one patient waiting over an hour past their appointment time and another patient waiting 45 minutes after their scheduled appointment. Patients have also reported issues with communication from the hospital staff, with one patient feeling disrespected by a front desk lady who was "degrading" them. Additionally, some patients have reported issues with electronic customer service, such as being unable to leave a voicemail or getting sent to a voicemail that cannot accept messages.On the other hand, some patients have had positive experiences at the hospital. One patient praised the doctor and staff for being "amazing" and for taking their time to explain everything thoroughly. Another patient praised the hospital for being a "great facility" with a "very professional" staff.Overall, the hospital seems to have some issues with communication and wait times, but also has some excellent staff members who are willing to take the time to help patients. A good part of the hospital's service is the availability of the Wheelchair accessible restroom, Wheelchair accessible parking lot, and Wheelchair accessible entrance. However, scheduling of appointments and receiving test results may take some time to be received and may cause delays.
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Hours
Closed
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Categories
Medical Service
Medical clinic
Hospitals
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