San Antonio
EchoPark Automotive San Antonio
13.08
13.08
Overview
Our used cars are up to $3K less than others, no haggling required. Come experience Dallas, TX's #1 Used Car-Buying Experience.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Checks
Free parking garage
In-store shopping
Buys used goods
Photos & videos
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Quality
Pricing
Overall
Innovativeness
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The visit to EchoPark Automotive San Antonio was generally a positive experience. The staff was professional and friendly, with many customers mentioning their sales representatives, such as Jess, Joe, and Ivan, who were helpful and knowledgeable. The sales process was described as smooth and easy, with some customers praising the no-haggle pricing and the lack of pressure from sales staff. The selection of vehicles was also praised, with many customers finding exactly what they were looking for. However, there were some issues with customer service, with one customer complaining about being profiled and another about being scammed.The quality of the vehicles was a mixed bag, with some customers praising the condition and cleanliness of their vehicles, while others had issues with the condition and maintenance of their vehicles. The pricing was generally considered to be fair, with many customers feeling that they got a good deal on their vehicle. However, one customer felt that the price was too high.In terms of innovativeness, EchoPark Automotive San Antonio was praised for its unique business model, which prioritizes customer satisfaction and transparency. The dealership's online platform was also praised for making it easy to research and purchase a vehicle. However, some customers felt that the dealership's reliance on technology made it difficult to interact with staff and get answers to their questions.Overall, EchoPark Automotive San Antonio is a well-regarded dealership with a strong reputation for customer service and quality vehicles. However, there are some areas for improvement, particularly in terms of customer service and vehicle quality.
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Categories
Automotive & Boat Service
Car Sales
Used Cars
Car dealer
Used car dealer
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