San Antonio
Edelweiss Inn
30.65
30.65
Overview
Casual low-rise hotel offering straightforward rooms & suites, plus free breakfast, Wi-Fi & parking.
Features
Free Wi-Fi
Air-conditioned
Breakfast
Free Wi-Fi
Free parking
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Pricing
Overall
Quality
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The hotel is a low-rise establishment offering straightforward rooms and suites. Although it provides free breakfast, Wi-Fi, and parking, its shortcomings are numerous. There are many complaints about poor customer service, cleanliness issues, and overall state of the hotel. Some reviewers have experienced aggressive behavior from staff, seen cockroaches in the rooms, and reported broken appliances. Many have also mentioned that the hotel's management is uncooperative and unwilling to provide refunds for their troubles. The hotel's appearance, including its lobby and rooms, is often described as outdated and uninviting. While some reviewers have found the hotel's location to be convenient, the lack of cleanliness and poor service makes it a difficult choice for potential guests. Overall, the hotel's quality and pricing are somewhat mediocre, but the innovativeness score is empty as there is no innovative aspect of the hotel.
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