The business has received numerous positive reviews from customers, praising the quality of service and the knowledgeability of the staff. Many customers have reported receiving excellent customer service, with some even going as far as to say that the staff was "terrific," "great," and "excellent." The staff seems to be very knowledgeable and helpful, with many customers reporting that they were able to answer all of their questions and address any concerns they had.However, one customer reported a negative experience, stating that they were not helped by the staff and had to wait for a long time on the phone. This issue is not widespread, and most customers seem to have had a positive experience.The business has a wide range of features, including wheelchair-accessible parking and delivery options. The working hours seem to be standard for a retail business, with Monday to Friday hours from 8am to 5pm.Overall, it seems that this business is providing high-quality service and products to its customers, with a knowledgeable and helpful staff. However, there may be some room for improvement in terms of customer service and response times. It's worth noting that the business seems to be very responsive to customer complaints, with the owner responding to negative reviews and apologizing for any issues that may have been experienced. This suggests that the business is committed to providing good customer service and is willing to listen to and address customer concerns.