The store, Edible Arrangements, located at Building 13410, San Pedro Ave Avenue, Suite 102, San Antonio City, is a gift shop, florist, food shop, and catering service that offers clever arrangements and gift baskets made of fresh and chocolate-dipped fruit. The store has a rating of 2.1 based on third-party ratings, with 129 one-star reviews, 7 two-star reviews, 1 three-star review, 5 four-star reviews, and 43 five-star reviews.The store has received mixed reviews from customers, with some praising the service and quality of the products, while others have reported issues with delivery, communication, and customer service. Some customers have reported that their orders were never delivered, or that they were not fulfilled as promised. Others have reported issues with the quality of the products, such as wilted flowers or melting chocolate.The store has also been criticized for its customer service, with some customers reporting that they were unable to get through to a live person on the phone, or that their calls were not returned. Some customers have also reported that the store was closed when they arrived to pick up their orders, despite the website indicating that it was open.Despite these issues, some customers have praised the store for its quality products and helpful staff. One customer reported that the store was "awesome" and that the staff was "super polite." Another customer reported that the store had "the best customer service" and that the staff was "amazing."Overall, the store seems to have a mixed reputation, with some customers reporting positive experiences and others reporting negative experiences. The store's rating of 2.1 suggests that there are more negative reviews than positive reviews, but it's worth noting that ratings can change over time and that individual experiences may vary.The store's address, phone number, and website link are available, and customers can contact the store directly to place orders or inquire about their experiences. The store's working hours are also listed, and customers can plan their visits accordingly.One major issue that stands out is the inconsistent customer service. Some customers have reported difficulty getting through to a live person on the phone, while others have reported that their calls were not returned. This can be frustrating for customers who are trying to place orders or resolve issues with their deliveries.Additionally, the store's website seems to have some issues with accuracy, as some customers have reported that the website indicated that the store was open when it was actually closed. This can be confusing for customers who are trying to plan their visits.In terms of pricing, the store seems to be competitive with other gift shops and florists in the area. However, some customers have reported that the prices are higher than expected, and that the quality of the products does not justify the cost.In terms of innovativeness, the store seems to be offering some unique and creative products, such as chocolate-dipped fruit and gift baskets. However, some customers have reported that the store's products are not particularly innovative or exciting.Overall, the store seems to have some potential, but it needs to work on improving its customer service and resolving issues with delivery and communication. With some effort, the store could potentially become a more reliable and trustworthy option for customers.