San Antonio
El Tropicano Riverwalk Hotel
0.60
0.60
Overview
Resort-style property built in 1962 offering casual dining, a pool & a tiki bar with river views.
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This hotel has its moments, but it's clear that it's in a state of decline. The building itself has a lot of character, but it's starting to show its age. The rooms are small and outdated, with peeling wallpaper and old furniture. Some rooms have issues with mold and mildew, and the air conditioning units are often broken or make a lot of noise.The service is friendly, but it's clear that the staff is stretched thin. The front desk is often unhelpful, and the housekeeping team seems to prioritize superficial cleaning over deep cleaning. The lobby is the only area of the hotel that seems to be well-maintained, but even it has its quirks.The location is one of the hotel's strongest points, with easy access to the Riverwalk and downtown San Antonio. However, the parking situation is a nightmare, with a $30 per night fee and limited spots available.One of the biggest issues with this hotel is the lack of transparency regarding fees and charges. Guests are often hit with surprise fees for parking, Wi-Fi, and other amenities, which can add up quickly.Despite its flaws, the hotel does have some redeeming qualities. The rooftop bar has great views of the city, and the staff is generally friendly and helpful. However, these positives are not enough to outweigh the hotel's many negatives.Overall, this hotel is a disappointment, especially considering its high prices. Unless you're looking for a cheap option with a great location, I would recommend looking elsewhere.
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