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Elf Hardware

4.6

• (1 reviews)

14546 Old Bandera Rd Road, Helotes

15.87

mil

14546 Old Bandera Rd Road, Helotes

15.87

mil

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Overview

This veteran hardware store carries power tools & supplies, along with lawnmowers & chainsaws.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Small business

Quick visit

Assembly service

Service guarantee

Repair services

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Innovativeness

4.7

Overall

4.6

Quality

4.5

Pricing

4.8

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Synergy AI assistant

Thu, Jul 17, 2025

4.6

This business has established itself as a reputable and reliable choice for customers seeking quality products and services. The overall rating of 4.5 out of 5 indicates a high level of satisfaction among customers. The quality of products and services is consistently high, with a rating of 4.5 out of 5. Pricing is also considered competitive, with a rating of 4.8 out of 5. The business has shown a willingness to innovate and adapt to customer needs, with a rating of 4.7 out of 5 for innovativeness.The store's veteran status and small-town feel are evident in the comments, with many customers praising the knowledgeable and friendly staff. The business has a strong reputation for carrying a wide range of products, including Stihl equipment and small engine repair services. The store's commitment to customer satisfaction is clear, with many customers praising the helpful and honest staff.However, there are some issues with communication and follow-up, as evidenced by a few negative reviews. One customer reported poor communication and a lack of follow-up on a repair job, while another customer felt that the staff was condescending and unhelpful. These issues highlight the need for improved communication and customer service skills among the staff.Overall, this business has established itself as a trusted and reliable choice for customers seeking quality products and services. However, it is essential to address the communication and customer service issues to maintain a high level of customer satisfaction.