San Antonio
Elite Roofing LLC
6.57
6.57
Overview
Elite Roofing LLC is a GAF Master Elite® Contractor. Only offered to less than 2% of roofing contractors in North America. Those who have earned this designation have exhibited an uncompromising commitment to the highest standards in sales, service, and installation.
Features
Onsite services
Online estimates
Wheelchair accessible parking lot
Photos & videos
Submit a review
Overall
Pricing
Quality
Innovativeness
Submit a review
The business location is a great place to visit, with an overall score of 4.8 out of 5. The quality of the services provided is also high, with a score of 4.4. However, the pricing is a bit higher than expected, with a score of 4.5.The staff is very friendly and professional, with many reviewers praising their excellent customer service skills. The company offers a wide range of services, including roof repair and installation, and they are very knowledgeable about their products and services.One of the reviewers mentioned that the company was assigned to repair their roof through their home warranty, and the technician was very professional and efficient. Another reviewer praised the company's timeliness and responsiveness, saying that they were able to complete the repair quickly and efficiently.Some reviewers mentioned that the company was able to go above and beyond to provide high-quality service and workmanship, and that they would highly recommend them to friends and family. However, one reviewer mentioned that the company was not their first choice, but they were assigned to the job through their home warranty, and the technician was very friendly and professional.The company's website is easy to navigate, and they offer a wide range of services and products. They also have a strong social media presence, with many reviewers praising their excellent customer service skills.Overall, the business location is a great place to visit, with high-quality services and excellent customer service. However, the pricing is a bit higher than expected, and the company could improve in this area.The wheelchair-accessible parking lot and onsite services make the location convenient for customers with mobility issues. The online estimates option is also a great feature for customers who prefer to research and plan ahead.The company's website and social media presence are also well-maintained, making it easy for customers to find and contact them.One issue that stands out is the lack of clear communication about the problem with the broken tiles and the gaping hole in the lower part of the roof. The reviewer mentioned that the company failed to mention breaking the tiles and putting sheets of lead over them, and that they left the original flashing in place. This issue could have been avoided with better communication and transparency.
Own this business?
Hours
Open Now
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Construction & Development
Roof Repair
Roofing contractor
Contact business
1