The business has a mixed reputation, with some customers praising the friendly and accommodating staff, as well as the wide range of services offered. However, others have experienced delays and poor quality work, with some items not being completed as promised. The prices are generally considered to be very reasonable, but some customers have complained about the lack of organization and difficulty in getting their items back on time. The business has made efforts to improve its services, but there are still some issues to be addressed. The business has 16 reviews with 1 star, which is the lowest rating. Some customers have mentioned that they were disappointed with the quality of the work and the lack of communication from the staff. However, the business also has 43 reviews with 5 stars, which is the highest rating. Some customers have praised the business for its excellent service, quick turnaround times, and fair prices. Overall, the business seems to have a reputation for being a reliable and affordable option for tailoring services, but with some potential issues to be aware of. The business has a wide range of services and is open late, making it a convenient option for those with busy schedules. However, some customers have experienced delays and poor quality work, which may be a concern for some. One of the major issues that customers have reported is the difficulty in getting their items back on time. Some customers have mentioned that they had to wait for extended periods of time to receive their items, which can be frustrating and inconvenient. Another issue that customers have reported is the lack of organization and communication from the staff. Some customers have mentioned that they had to call or visit the business multiple times to get their items back, which can be time-consuming and annoying.