The location of Emily's Cake House is a well-established bakery with a good reputation. It offers a wide variety of high-quality cakes that are visually appealing and delicious. The bakery has a strong focus on customer service, with many customers praising the owner's professionalism and friendliness. The bakery is also known for its flexibility and ability to accommodate last-minute orders, which is a major plus for customers who need a cake on short notice. One of the highlights of Emily's Cake House is its commitment to creating unique and custom cakes that meet each customer's individual needs. The bakery's ability to bring customers' ideas to life is truly impressive, and many customers have praised the bakery's attention to detail and ability to deliver high-quality cakes that exceed expectations.However, there have been some issues with communication and customer service. A few customers have reported difficulties in getting in touch with the owner or in getting their orders fulfilled correctly. One customer even reported that their cake was made with styrofoam, which is unacceptable. These issues need to be addressed to ensure that customers have a positive experience.Overall, Emily's Cake House is a great option for customers who are looking for high-quality cakes and excellent customer service. However, there is room for improvement in terms of communication and customer service.