The experience at Enchanted Fairies was generally excellent, with most customers praising the friendly and professional staff, especially the photographer, Athens. The studio's magical atmosphere and beautiful decorations made the experience feel like a fairytale come true for many children. The quality of the photos was also high, with customers praising the photographer's patience and skill in capturing special moments. However, some customers found the pricing to be a bit steep, with some packages costing upwards of $7,000. On the other hand, the studio's uniqueness and attention to detail were major selling points for many customers, who appreciated the ability to create custom and lasting memories for their children. Despite a few isolated incidents of poor customer service, the overall experience at Enchanted Fairies was overwhelmingly positive, with many customers raving about the experience and recommending it to others. However, the high prices and pushy sales tactics were major drawbacks for some customers.