This watch repair shop at North Star Mall has received overwhelmingly positive reviews from customers. Many have praised the shop's staff for being friendly, knowledgeable, and professional. They have been able to repair and maintain a wide range of watches, from simple battery replacements to more complex repairs. The shop's prices have also been commended as being reasonable and competitive. However, a few customers have mentioned that the shop can be busy at times, which may lead to longer wait times. Despite this, the shop's high level of quality and attention to detail has earned it a loyal customer base.