This business location has a dedicated team of doctors, including Dr. Uy, Dr. Patel, and Dr. Baquero, who are knowledgeable and caring. However, the staff at the front desk has received numerous complaints for being rude, incompetent, and unprofessional. This has been a consistent issue, with several reviewers mentioning that the staff seems to be more interested in gossiping and chatting with each other than attending to patients. Many have had to deal with lengthy delays and difficulties in getting appointments, prescriptions, and lab results. The lack of communication between different parts of the office has also been frustrating for some patients. While there are some pleasant exceptions, the overall experience at this location is marred by the poor performance of the front office staff. A significant issue is the difficulty in getting in touch with the staff or resolving problems related to prescriptions and appointments.