The business has a decent overall reputation, but there are some concerns. The quality of the education and teaching seems to be inconsistent, with some students having good experiences and others not so much. The pricing is reasonable, but it may not be the best value for some students. The business has a unique approach to teaching English, but it's not clear how innovative it really is. There have been some reports of questionable hiring practices and financial issues, which raises concerns about the business's credibility and reliability. Overall, this business has a lot of potential, but it needs to improve in several areas to live up to its full potential.