The overall experience at this Enterprise Rent-A-Car location is somewhat above average. The staff has been reported to be friendly and accommodating, with some employees going above and beyond to ensure customer satisfaction. However, the quality of the vehicles has been a concern for some customers, with a few reporting that the cars were not as well-maintained as they expected. Pricing has been a strength, with many customers finding the rates to be competitive. Innovativeness has been somewhat lacking, with some customers feeling that the location does not offer enough options for different types of rentals. Despite these issues, the location has a strong reputation for customer service, and many customers have reported having a positive experience.The rating of 3.7 out of 5 stars suggests that this location is generally reliable, but may not always meet expectations. Some customers have reported issues with the quality of the vehicles and the lack of options for different types of rentals. However, the staff has been reported to be friendly and accommodating, and many customers have had a positive experience. Overall, this location is a good choice for customers who are looking for a reliable and affordable rental car, but may not be the best choice for customers who are looking for a wide range of options or the highest level of quality.Some customers have reported having a positive experience with this location, citing friendly and accommodating staff, competitive pricing, and a convenient location. However, others have reported issues with the quality of the vehicles, the lack of options for different types of rentals, and unhelpful staff. One customer reported being charged for damages to a rental car that they did not cause, and another reported being given a vehicle that was not what they had reserved.One issue that has been reported by several customers is the lack of availability of certain types of vehicles. Some customers have reported being unable to find a vehicle that meets their needs, and have had to wait for an extended period of time to get a rental car. This has been frustrating for some customers, who have reported feeling that the location is not responsive to their needs.Another issue that has been reported is the lack of transparency with regards to fees and charges. Some customers have reported being charged for fees that they were not aware of, and have had to dispute the charges with the location. This has been frustrating for some customers, who have reported feeling that the location is not upfront about its fees and charges.Overall, this location has a mixed reputation, with some customers having a positive experience and others having a negative one. While the staff has been reported to be friendly and accommodating, the quality of the vehicles and the lack of options for different types of rentals have been concerns for some customers.