Enterprise Rent-A-Car

4.1

• (1 reviews)

808 S St Mary's St Street, San Antonio

0.62

808 S St Mary's St Street, San Antonio

0.62

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Overview

Enjoy easy booking with thousands of airport and city locations near you. Lock in great rates when you book a rental car with Enterprise.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Identifies as women-owned

Active military discounts

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Reviews

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4.1

1 reviews

Overall

4.1

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.1

The experience at this Enterprise location was mixed. The biggest positive was the pricing, which was considered very fair by many customers. The staff were often friendly and helpful, with some customers mentioning specific employees who went above and beyond to assist them.However, the quality of the vehicles was not consistently high, with some customers experiencing issues with cleanliness and maintenance. Some customers also reported difficulty in getting a car when they needed one, which led to frustration and wasted time.Despite these issues, the location's innovativeness was praised by many customers, who appreciated the variety of options available and the flexibility of the rental process.One major issue that customers encountered was the lack of communication and transparency. Some customers reported being told one thing by the staff and then having their plans changed without warning. This lack of communication led to confusion and frustration for many customers.Overall, while this location has its strengths, it also has some significant weaknesses that need to be addressed in order to provide a better experience for customers.