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Enterprise Rent-A-Car

4.1

• (1 reviews)

5245 SW Loop 410 Street, San Antonio

9.43

mil

5245 SW Loop 410 Street, San Antonio

9.43

mil

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Overview

Enjoy easy booking with thousands of airport and city locations near you. Lock in great rates when you book a rental car with Enterprise.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Identifies as women-owned

Active military discounts

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Innovativeness

4.3

Overall

4.1

Quality

4.2

Pricing

4.1

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Synergy AI assistant

Fri, Jul 18, 2025

4.1

This business location has its strong and weak sides. The staff is very friendly and helpful, as evidenced by numerous positive reviews about their excellent customer service. Many customers have praised the team's professionalism, courtesy, and willingness to go the extra mile to ensure a smooth rental experience. The business seems to be doing a great job in providing top-tier service, which is reflected in the high ratings.However, some issues have been reported. There have been instances of long wait times, even with reservations, and some customers have expressed frustration with the lack of communication and availability of vehicles. Some reviewers have also mentioned issues with vehicle cleanliness and quality, such as cigarette smoke and stains.The business seems to be doing a good job in terms of pricing, with many customers appreciating the reasonable rates and value for money. The innovativeness of the business is also commendable, with some reviewers praising the staff's ability to adapt to individual needs and provide solutions to problems.One issue that stands out is the inconsistent quality of vehicles. While some reviewers have reported receiving clean and well-maintained vehicles, others have had issues with cleanliness, quality, and functionality. This suggests that there may be some room for improvement in the business's vehicle maintenance and inspection processes.Overall, this business location has a strong reputation for excellent customer service, but there are some areas that need attention, particularly in terms of vehicle quality and availability. With some improvements in these areas, this business could potentially achieve even higher ratings and become a top choice for customers in the area.