San Antonio
Enterprise Rent-A-Car
5.14
5.14
Overview
Enjoy easy booking with thousands of airport and city locations near you. Lock in great rates when you book a rental car with Enterprise.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Identifies as women-owned
Identifies as women-owned
Active military discounts
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Quality
Pricing
Innovativeness
Overall
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This location has received mixed reviews from customers. While some have reported excellent service and helpful staff, others have experienced issues with communication and customer service. The quality of the vehicles has been a concern for some, with reports of scratches and dents on rental cars. Pricing has been a mixed bag, with some customers finding the rates to be competitive, while others have felt overcharged. The location's innovativeness has been praised by some, with customers appreciating the online reservation system and the variety of vehicle options available.Despite some issues, the location has a dedicated team of staff who strive to provide excellent customer service. De'Janee and Eleanor have been singled out for their exceptional service and professionalism. However, there have been reports of rude and unhelpful staff members, which can be a major turnoff for customers.Some customers have also reported issues with the rental process, including being told that vehicles were not available when they had been reserved online. This has led to frustration and disappointment for some customers.On the other hand, the location has a convenient location and offers a range of vehicle options, including vans and SUVs. The staff has been praised for their knowledge and expertise, and some customers have reported receiving excellent advice and recommendations.Overall, this location has its strengths and weaknesses. While it has a dedicated team and a convenient location, it also struggles with customer service and communication. With some improvements in these areas, this location could provide an even better experience for customers.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Travel & Recreation
Car rental agency
Van rental agency
Car Rental
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