The business is located in a convenient area and has a professional appearance. However, there seems to be some inconsistency in the quality of service provided by their staff. Some customers have reported having a positive experience with their agents, who were helpful and responsive. On the other hand, others have had issues with communication and have felt manipulated or unprofessional treatment. The office itself is wheelchair accessible, which is a plus. The working hours seem to be standard, with the office open Monday through Friday from 9am to 5pm. It's worth noting that there is a significant gap between the number of 1-star and 5-star reviews, which suggests that the business may be having some issues that need to be addressed. One of the main issues that stood out was the mention of an associate realtor being unprofessional, manipulative, and unethical. It's concerning that this kind of behavior was reported, and it's essential for the business to take steps to address this issue and ensure that all staff members are providing a high level of service.