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Ernesto's Jewelry

4.3

• (1 reviews)

150 717 N Business Interstate Hwy 35 Street, New Braunfels

30.24

mil

150 717 N Business Interstate Hwy 35 Street, New Braunfels

30.24

mil

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Website

Overview

Family-owned and operated, Ernesto's has served as your full-service New Braunfels jeweler since 1981. We are the premier spot for your fine jewelry needs.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

Small business

Checks

Identifies as women-owned

In-store pickup

Repair services

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Pricing

3.8

Quality

4.5

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

The overall experience at Ernesto's Jewelry Store is quite good, as indicated by the 4.3 rating. The store has a strong reputation for offering high-quality products and services, which is reflected in the 4.5 rating for quality. However, the pricing might be a bit on the higher side, given the 3.8 rating.The store seems to be doing a good job of staying innovative and offering new products and services, as indicated by the 4.5 rating for innovativeness. However, there is a clear distinction between Ernesto's and other jewelry stores. One notable issue is that there are several reviews mentioning inconsistent customer service and some instances of unprofessional behavior from employees. This might impact the overall experience for some customers.Despite these concerns, Ernesto's Jewelry Store seems to be doing many things right. The staff is generally friendly and helpful, and the store has a strong reputation for offering high-quality products. The store's willingness to go above and beyond for customers, such as donating an engagement ring to a couple in need, is also a positive aspect.Overall, Ernesto's Jewelry Store is a good option for customers looking for high-quality products and services. However, potential customers should be aware of the possibility of inconsistent customer service and be prepared to speak with management if they have any issues.